Service pricing
The price of Mentalpage services depends on the subscription plan you choose.
We currently offer different subscription plans, which you can view in the Plans section of our website.
Payment may be made using any of the payment methods available during the subscription process.
Subscription renewals
Subscriptions renew automatically at the end of the contracted subscription period.
For Mentalpage Emotional Education Centers, the number of licensed seats will also renew automatically.
How can I cancel automatic renewal?
You may request the cancellation of automatic renewal by sending a written request via email to sugerencias@mentalpage.com.
For Mentalpage Personal, your request must be submitted at least 15 days before the renewal date.
For Mentalpage Emotional Education Centers, the request must be submitted at least 30 days before renewal.
Coupons and discounts
If you purchased your subscription using a promotional coupon, the discount will only apply for the period specified in that coupon.
Once that period ends, your subscription will automatically renew at the standard price shown in the Plans section.
The user agrees to pay all applicable subscription fees, together with any charges arising from late payments, taxes or administrative fees.
Failure to pay may result in the suspension or cancellation of the service.
Cancelling a subscription
Only the account owner may cancel a subscription.
If payment is made by credit or debit card, cancellation can be completed directly from Mentalpage by going to Settings → Cancel my plan.
If payment is made through PayPal, cancellation must be carried out directly from the user's PayPal account.
Once renewal has been cancelled, you will continue enjoying all contracted services until the end of the already paid subscription period.
Afterwards, you may subscribe again to any available plan whenever you wish.
Refund policy
Cancelling a subscription does not entitle the user to a refund of any amounts already paid.
Payments are non-refundable and no refunds or credits are provided for partially used monthly or annual subscription periods.
Once the subscription period ends, the account will move to the newly selected plan or, if none has been chosen, to the Basic plan.
Right of withdrawal
Mentalpage provides immediate access to digital services and content. Therefore, in accordance with applicable consumer protection legislation, the statutory right of withdrawal does not apply once the service has begun.
If you no longer wish to use the service, you must cancel the automatic renewal following the procedure described above.
Consent for the processing of personal data may be withdrawn at any time in accordance with our Privacy Policy.
Available plans
Mentalpage currently offers the Basic, Cloud, Pro, Teams and Club plans.
The former Premium 4ever plan is no longer available for new subscriptions.
Changes to these Terms
Mentalpage may modify these terms whenever necessary due to legal requirements, organizational changes or the introduction of new services or features.
Any changes will be communicated at least thirty (30) days before they become effective.
To continue using Mentalpage, users must expressly accept the updated terms when they come into force.